Privacy Policy

Last Updated: 17-04-2026

Welcome to UrbanVale. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Any other details you voluntarily provide through forms

Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time
  • spent on the website

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage our services
  • Respond to inquiries and customer support requests
  • Send updates, marketing, or promotional communications (if opted in)
  • Improve website functionality and user experience
  • Monitor and analyze usage trends

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Understand website usage
  • Store user preferences

You can choose to disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service providers who assist in website operations
  • Legal authorities if required by law
  • Third parties in case of business transfers (e.g., merger or sale)

5. Third-Party Services

Our website may use third-party tools or services (such as analytics or marketing tools). These third parties may collect information in accordance with their own privacy policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Opt out of marketing communications

To exercise your rights, please contact us.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: Click here to email us
Phone: 03 9007 2418
Address: Victoria